Latest from our blog
Report – November 2011 Conference and Workshop
We have prepared a Report of our November 2 and 3, 2011 “Patients as Partners in their Healthcare” Conference and Workshop. To access the Report ... Continue Reading →
Patient Destiny & TC LHIN co-hosting “Meeting with Patients”
Building from the November 2 and 3 Conference and Workshop, Patient Destiny is co-hosting a “Meeting with Patients” with the Toronto Central Local Health Integration ... Continue Reading →
eHealth Speaker Series – Videos
As a lead up to our “Patients as Partners in their Healthcare” Conference and Workshop November 2 and 3, 2011, Patient Destiny was pleased to ... Continue Reading →
November 2011 Conference and Workshop – Presentations of Speakers and Panelists
Below are links to presentations of Speakers and Panelists at the November 2 and 3 “Patients as Partners in their Healthcare” Conference and Workshop. ... Continue Reading →
eHealth Speaker Series – October 2011
As a lead up to Patient Destiny’s two-day “Patients as Partners in their Healthcare” Conference and Workshop (November 2 and 3), we plan to further ... Continue Reading →
November 2011 Conference and Workshop – Registration
Registration for Patient Destiny’s “Patients as Partners in their Healthcare” Conference and Workshop on November 2 and 3, 2011 is now available online. Click here. ... Continue Reading →
November 2011 Conference and Workshop – Agenda
Patient Destiny’s agenda for our “Patients as Partners in their Healthcare” Conference and Workshop scheduled for November 2 and 3, 2011 is now available online ... Continue Reading →
PwC Citizens’ Reference Panel on Ontario Health Services
Last week, PwC released their Public Priorities for Ontario’s Health System: A report of the Citizens’ Reference Panel on Ontario Health Services. Among their 13 ... Continue Reading →
Planning Update for November 2011 Conference and Workshop
Planning for Patient Destiny’s November 2011 Conference and Workshops is in the final stage with an exciting lineup of presenters, panelists and facilitators now confirmed. ... Continue Reading →
Speakers Forum – Waterloo Wellington CCAC
Kevin Mercer, CEO of the Waterloo Wellington Community Care Access Centre (CCAC) invited Kevin to speak at a Speakers Forum open to the public following ... Continue Reading →
Announcing Patient Destiny Conference and Workshop – November 2 and 3, 2011
Patient Destiny will host an exciting and much anticipated two-day conference November 2 and 3, 2011 in Toronto focused on the theme “Patients as Partners ... Continue Reading →
“What do you think?”
On Friday (May 13th!), Kevin had to go to the hospital Emergency Department for an ongoing health issue related to his Crohn’s disease. After waiting ... Continue Reading →
Step 1 – Lay Groundwork
In my last post, I outlined the Ten Recommended Steps for Successful IT Development and Infusion. Over the next couple of weeks or so, I ... Continue Reading →
A Message to Health Providers
Ten recommended steps for successful information technology (IT) development and infusion in healthcare Below, we list ten steps that will lead to improving the likelihood ... Continue Reading →
If eHealth is so effective, then why don’t we have it?
Hi again – today is a very significant day in the history of Patient Empowerment and Patient Destiny. We are re-launching our web presence, including ... Continue Reading →


This is a book that is targeted at all patients. Throughout the book, I present how changing technology has affected our society in a number of industries (education, banking and sports/entertainment) culminating in a discussion on healthcare. I discuss my role in each of these industries as a change agent and illustrate how the industries have matured as a result of rising consumerism and greater expectations relating to information access and delivery. The overall objective is, through the art of storytelling, to illustrate how each of these industries has dealt with change and changing technology and the similarities (and differences) when compared to healthcare. Hopefully, these illustrations will provide insight into moving the healthcare industry forward as well as an incentive to all consumers, the healthy and the patients, to become more involved in their own care and health management and to expect more from health providers.