One Patient, One Record (Ottawa) – Agenda
April 6, 2010 – Crowne Plaza Ottawa Hotel, Ottawa, ON
8:00 am – 8:30 am Coffee and light breakfast – Registration
8:30 am – 9:00 am Kevin J. Leonard: “Welcome and Introduction”
Background – “What is the True Value of One Record?”
Department of Health Policy, Management and Evaluation (HPME), Faculty of Medicine, University of Toronto, and Founder, Patient Destiny
9:00 am – 9:30 am Keynote – Dr. Daniel Z. Sands: “The Patient and the Physician Face Illness in the e-World”
Cisco Internet Business Solutions Group, Beth Israel Deaconess Medical Center, and Harvard Medical School, Harvard University
9:30 am – 10:15 am Break and discussion of first two questions
10:15 am – 10:45 am Dr. Vaughan Glover: “The Leadership Challenges of Evolving to a People-Centred Health System”
Canadian Association for People-Centred Health
10:45 am – 11:30 am Discussion of next two questions
11:30 am – 12:00 pm Khaled El Emam: “What Does the Canadian Public Think About the Privacy of Their Health Information?”
Faculty of Medicine and School of Information Technology and Engineering, University of Ottawa, and Canada Research Chair in Electronic Health Information
12:00 pm – 1:00 pm Lunch break and discussion of last question
1:00 pm – 1:30 pm Dr. Jay G. Mercer: “Meeting Patients Online to Actively Manage Chronic Illness”
Central Ottawa Family Health Organization, Department of Family Medicine, University of Ottawa, Canadian Medical Association, and MD Physician Services Inc.
1:30 pm – 2:30 pm Final discussion – next steps and action plan


This is a book that is targeted at all patients. Throughout the book, I present how changing technology has affected our society in a number of industries (education, banking and sports/entertainment) culminating in a discussion on healthcare. I discuss my role in each of these industries as a change agent and illustrate how the industries have matured as a result of rising consumerism and greater expectations relating to information access and delivery. The overall objective is, through the art of storytelling, to illustrate how each of these industries has dealt with change and changing technology and the similarities (and differences) when compared to healthcare. Hopefully, these illustrations will provide insight into moving the healthcare industry forward as well as an incentive to all consumers, the healthy and the patients, to become more involved in their own care and health management and to expect more from health providers.