One Patient, One Record (Toronto) – Agenda
April 21, 2009 – The Faculty Club, University of Toronto, Toronto, ON
A One-Day Symposium to Promote Patient eHealth
7:30 am – 8:30 am Coffee and light breakfast / Registration
8:30 am – 9:00 am Welcome – Kevin J. Leonard “The Patient Perspective”
Department of Health Policy, Management and Evaluation (HPME), Faculty of Medicine, University of Toronto
9:00 am – 9:30 am Keynote – David Wiljer “InfoWell: Improving Patient Access to Personal Health Information”
Princess Margaret Hospital, University Health Network
9:30 am – 10:00 am Break and Discussion of first 2 questions
10:00 am – 10:30 am Marianna Epstein “Patient Gateway, a Tethered Patient Health Record”
Partners HealthCare, Boston
10:30 am – 11:00 am Daniel Z. Sands “The Patient and the Physician Face Illness in the e-World”
Cisco Systems, Beth Israel Deaconess Medical Center, and Harvard Medical School
11:00 am – 11:30 am George Tolomiczenko “The Role of Disease Associations in Promoting One Patient, One Record”
Crohn’s and Colitis Foundation of Canada
11:30 am – 12:00 pm Ken Anderson “Privacy Issues Surrounding Personal Health Information”
Office of the Information and Privacy Commissioner of Ontario
12:00 pm – 12:45 pm Lunch Break and Discussion of next 2 questions
12:45 pm – 1:15 pm Jonathan Tritter “The UK Experience – Involve”
NHS Centre for Involvement and University of Warwick
1:15 pm – 1:45 pm Doug Gosling: “Empowering Patients”
1:45 pm – 2:00 pm Break and Discussion of last question
2:00 pm – 2:30 pm Alexander (Sandy) G. Logan, Joseph A. Cafazzo “Remote Patient Monitoring”
Centre for Global eHealth Innovation, University Health Network
2:30 pm – 3:00 pm Vaughan Glover “The Leadership Challenges of Evolving to a People-Centred Health System”
Canadian Association for People-Centred Health
3:00 pm – 3:30 pm Dianne W. Carmichael “Achieving Optimal Patient Outcomes Through Better Information and Access to Expertise—is There a Silver bullet?”
Best Doctors Canada
3:30 pm – 4:00 pm Final Discussion – Reporting on Votes and Action Plan


This is a book that is targeted at all patients. Throughout the book, I present how changing technology has affected our society in a number of industries (education, banking and sports/entertainment) culminating in a discussion on healthcare. I discuss my role in each of these industries as a change agent and illustrate how the industries have matured as a result of rising consumerism and greater expectations relating to information access and delivery. The overall objective is, through the art of storytelling, to illustrate how each of these industries has dealt with change and changing technology and the similarities (and differences) when compared to healthcare. Hopefully, these illustrations will provide insight into moving the healthcare industry forward as well as an incentive to all consumers, the healthy and the patients, to become more involved in their own care and health management and to expect more from health providers.